(Effective Date: December 21, 2024)
1. Introduction
INNERPERSONA (collectively, “Inner Persona,” “AscendX Global,” “us,” “we,” or “Company”) operates as a brand under the registered business entity AscendX Global, an Indian-registered company. We respect the privacy of our website users (“User(s)” or “you”) and are committed to protecting their personal information. As a registered business entity, we believe you have the right to know our practices regarding the information we may collect and use about you when you access our website at www.innerpersona.com and its subdomains (collectively, the “Site”). Please read the following carefully to understand Inner Persona’s views and practices regarding your personal information and how InnerPersona will treat it
By using the Site, you consent to the data practices described in this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.
The types of information we collect include:
2.1 Personal Data
Personally identifiable information (such as your name, email address, phone number, and age) that you voluntarily give to us when you register, fill out forms, or when you choose to participate in various activities related to the Site.
Examples include:
- Your full name
- Email address
- Age
- Phone number
- Transaction details (only partial, no card numbers stored)
2.2 Payment Information
When you make purchases through the Site, we may collect payment information such as billing address, and transaction details. However, your card details are securely processed by trusted third-party payment processors like Razorpay, Cashfree, Stripe, and are not stored on our servers.
2.3 Non-Personal Data
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include:
- Device type
- Browser type
- Operating system
- IP address
- Geolocation data
- Internet service provider
- Access times
- Pages viewed directly before and after accessing the Site
3. How We Collect Information
We collect information through various channels:
3.1 Direct Interactions
You may provide us information by:
- Filling in forms
- Completing personality tests
- Requesting reports or certificates
- Communicating with our support team
3.2 Automated Technologies
As you navigate through our Site, we may automatically collect data through:
- Cookies: Small data files stored on your device.
- Web Beacons: Electronic images used to deliver cookies.
- Log Files: Capture events occurring on the Site.
We use Google Analytics and similar tools to understand user behavior and improve our services.
3.3 Third-Party Services
Our Site may include links to third-party payment processors and analytics providers. Their collection of information is governed by their respective privacy policies.
4. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes including:
- To provide, operate, and maintain our services
- To fulfill and manage your orders
- To deliver personalized personality reports and career insights
- To send administrative information (e.g., order confirmations, technical notices)
- To respond to inquiries and support requests
- To improve the functionality, security, and usability of our Site
- To monitor and analyze usage and trends to enhance your experience
- For marketing communications (only if opted-in)
- To comply with legal obligations
5. Sharing and Disclosure of Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We may disclose information in the following circumstances:
5.1 Service Providers
We may share your information with third-party vendors, service providers, or agents who perform services for us or on our behalf:
- Payment processing (Cashfree, Razorpay, Stripe)
- Data analysis
- Email delivery
- Hosting services
- Customer service
5.2 Legal Requirements
We may disclose your information if required by law or subpoena, or if we believe that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the Site
- Protect the personal safety of users or the public
5.3 Business Transfers
In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred.
6. Third-Party Websites and Services
The Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or the content of third-party websites.
We encourage you to read the privacy policy of every website you visit.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
However, despite our safeguards, no method of transmission over the Internet or method of electronic storage is 100% secure.
We cannot guarantee absolute security.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
Retention periods depend on:
- The length of time your account is active (when accounts are introduced)
- Our legal obligations
- Business needs (e.g., backup, fraud prevention)
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Correction: Request correction of your personal data.
- Deletion: Request deletion of your personal data.
- Objection: Object to processing of your personal data.
- Data Portability: Request transfer of your personal data.
- Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent.
To exercise any of these rights, please contact us at: support@innerpersona.com.
10. Children’s Privacy
Our services are intended for users of all ages capable of understanding the personality test questions.
We do not knowingly collect information from children under the age of 13 without parental consent.
If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.
11. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction.
If you are accessing our services from outside India, please note that your information will be transferred to India and processed there.
12. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our website.
- Performance Cookies: Collect information about how visitors use a website.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
You can set your browser to refuse all or some browser cookies. However, if you disable cookies, some parts of our Site may become inaccessible.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We encourage you to review this policy periodically to stay informed of how we are protecting your information.
Changes will be effective immediately upon posting on the Site with an updated “Effective Date.”
14. Contact Us
If you have any questions or comments about this Privacy Policy or the practices of the Site, please contact us at:
📩 Email: support@innerpersona.com